This is a clip from my session, Supporting Domain of One’s Own, during day one of Reclaim’s Administrator Workshop. During the 45-min talk, we cover strategies for approaching support tickets, user FAQ’s, and common errors.
Please find the link for the talk here.
Documentation guides written for this portion of the workshop are linked below:
• Supporting DoOO Full Category
• Fix for Changing Site URL in WP Dashboard
• Approaching a Support Ticket
• Unblocking/Blocking an IP in CSF
• Common Troubleshooting Fixes
• HTTP 500 Errors
• Understanding .htaccess
• Fixing Permissions